Letting agents & property managers
Keep property requests moving—not buried in inboxes.
Turn recurring emails, maintenance requests and document chases into a work queue with a clear owner and next action. Built around the systems your team already uses.
Where the week gets lost
Does this sound familiar?
Staff chase access details and status updates
Managers cannot easily see which jobs are waiting
One concrete workflow
From a tenant email to an actionable job
Synthetic sample data. An example of a possible setup—not a client case study or measured result.
What comes in
A tenant reports a dripping tap at property record PM-301, but gives no access availability. The job exists only in an email thread.
What we set up
Create or prepare the agreed job record, keep the source email and flag that access details are missing. Draft the follow-up for staff review.
What your team receives
The team sees “PM-301: confirm tenant access” in the workboard. Staff confirm urgency and permissions, choose the contractor and authorise any message or booking.
Maintenance workboardSample data
Property operations · sample dataNext actions
4Open jobs
2Awaiting information
2Ready for staff
| Job | Next action | Status |
|---|---|---|
| PM-301 | Confirm tenant access | Waiting |
| PM-302 | Staff review and assign | Ready |
| PM-303 | Request issue details | Waiting |
| PM-304 | Staff review and assign | Ready |
Your team reviews safety, urgency, permissions and contractor instructions. No automatic safety decisions or bookings.
Example output—not a new app you have to buy. This could be delivered in an agreed spreadsheet, dashboard or existing system.
The human checkpoint: Staff review urgency, safety, landlord permissions and contractor instructions. The workflow does not autonomously assess safety, make tenancy decisions or authorise spending.
The business reason
Make the next step easier for your team.
01 / THE INTENDED IMPROVEMENT
Make incoming work visible to the whole team
02 / THE INTENDED IMPROVEMENT
Give each job a specific next action
03 / THE INTENDED IMPROVEMENT
See waiting jobs before the next status chase
Done for you, within an agreed scope
A workflow your team can operate.
We define the rules, prepare the data, configure the agreed tools and test the exceptions. You receive the setup, operating guide and handover—not simply a recommendation to try AI.
Explore the AI Workflow SprintStart with the systems you already have
We confirm available features, exports and integrations before proposing a build. No universal connector or replacement system is assumed.
Your business. Your bottleneck.
What would you like to stop chasing?
Free written first review. Best suited for SMEs where teams spend 10+ hours per week on repetitive admin. Implementation from £5,000.