Mortgage brokers

Less case chasing.
More time for your clients.

Organise supporting documents, flag missing evidence and prepare routine requests so advisers can focus on reviewing the case and advising the client.

Where the week gets lost

Does this sound familiar?

01 / THE BOTTLENECK

Supporting evidence arrives in several emails

02 / THE BOTTLENECK

Missing periods are spotted late in preparation

03 / THE BOTTLENECK

Staff re-key the same details into trackers

One concrete workflow

From incoming evidence to an adviser review pack

Synthetic sample data. An example of a possible setup—not a client case study or measured result.

  1. What comes in

    Case MB-401 requires payslips for May, June and July. The client sends May and June, plus a bank statement.

  2. What we set up

    Identify the supplied document types and periods against the agreed case checklist. Flag July as missing and keep source links available.

  3. What your team receives

    The case view shows “Request July payslip” and a draft client message for approval. Staff update the agreed tracker or review an export before importing it.

Case preparationSample data
Broker operations · sample dataNext actions
4Active cases
2Missing evidence
2Ready for adviser
CaseNext actionStatus
MB-401Request July payslipWaiting
MB-402Adviser document reviewReady
MB-403Confirm statement periodWaiting
MB-404Adviser document reviewReady
A preparation view, not an affordability, eligibility or compliance decision. Advisers check evidence and retain responsibility.

Example output—not a new app you have to buy. This could be delivered in an agreed spreadsheet, dashboard or existing system.

The human checkpoint: This is preparation support, not lending, affordability, suitability or compliance advice. Advisers verify documents, evidence and all decisions.

The business reason

Make the next step easier for your team.

01 / THE INTENDED IMPROVEMENT

See outstanding evidence in one place

02 / THE INTENDED IMPROVEMENT

Prepare precise requests for missing periods

03 / THE INTENDED IMPROVEMENT

Give advisers a clearer preparation view

What we would measure

Time spent checking the document list, repeat chasers and manual tracker updates. Any benefit needs validating with your workflow, including human review and maintenance time.

Done for you, within an agreed scope

A workflow your team can operate.

We define the rules, prepare the data, configure the agreed tools and test the exceptions. You receive the setup, operating guide and handover—not simply a recommendation to try AI.

Explore the AI Workflow Sprint

Start with the systems you already have

We confirm available features, exports and integrations before proposing a build. No universal connector or replacement system is assumed.

Your business. Your bottleneck.

What would you like to stop chasing?

Free written first review. Best suited for SMEs where teams spend 10+ hours per week on repetitive admin. Implementation from £5,000.

Get a free workflow review